Distance Educational Health Consultation FAQs

 

How do I schedule and pay for the consult? 

All scheduling is done either by phone at (360) 207-4325 or you can request an appointment online through my website under Book Online. Once the appointment is approved I will send you an invitation to sign up with my electronic health portal, Charm, and send you intake paperwork to be filled out electronically. After the visit, an invoice will be sent to your email address and can be paid online with a credit or debit card.  

What if I need to cancel or reschedule?

If you need to cancel or reschedule your appointment, please contact me at jamiesculleynd@gmail.com. Please note, I have a 24 hour cancellation policy. All distance consultations must be rescheduled or cancelled within 24 hours before your visit. A $50 fee will be charged if cancellations or rescheduling requests are done within 24 hours of your appointment time. Please let me know if you have extenuating circumstances resulting in late cancellations or if you are not able to make your appointment - I understand that life happens. 

How much do distance consultations cost? 

Distance consultations cannot be billed to insurance or HSA accounts as these consultations are not medical services. While I cannot provide a superbill, I can provide an invoice at your request. 

  • 15 min / $60    (available for return clients only)

  • 30 min / $100

  • 60 min / $200

What can I expect from a distance consultation?

All consults are done over the phone. During this consultation I can provide you with information about your work up, diagnosis, and treatment to-date, and educate you regarding available research regarding treatment approaches. I cannot order labs or imaging, diagnose your condition, prescribe particular treatments, or in other ways act as your physician via these consults. These consults should be considered educational in nature only, and do not substitute for proper medical care. Anything discussed during these consults should first be reviewed by your medical team and implemented only if deemed safe and appropriate.

How long of a visit should I schedule? 
Consultations are offered in 15 , 30 and 60 minute increments only. If you are a return client and have 1-2 quick questions  a 15-minute visit should suffice. However, if you are new to seeing me, would like to discuss your case history in detail, or have a lengthy health history that you would like to review during the visit, I encourage you to reserve 30-60 minutes. Please note that 15 minute consultations are only available for return clients. 

Will Dr. Sculley review my records prior to the visit? 
When scheduling a consult, you are reserving my time during that consult only. While I will strive to be prepared for your consult, I cannot guarantee that I will be able to review extensive medical records prior to your scheduled time. You are responsible for uploading any records that you would like to have reviewed during the consult via the Charm portal and I will do my best to review them prior to the visit.

How can I share records or get notes from the consult? 
I use the online electronic health platform, Charm, to share information from your consult. You can also share records with me via this client portal. You will receive an email invite to this portal several days prior to your visit and can upload records at that time.

Can I contact Dr. Sculley between visits for additional guidance or urgent questions or concerns? 
As I am not your physician, I cannot guarantee availability between visits to address any questions or concerns. If you are experiencing an urgent need, please contact your medical provider or go to urgent care. You are welcome to ask clarifying questions via the Charm Portal regarding information provided at your consult, however any extensive or new questions will require you to schedule an additional consult such as a 15 minute consult. I suggest you schedule recurring consults in advance if you feel as though you may have additional questions.

Have more questions? Feel free to contact me at jamiesculleynd@gmail.com or through the chat box here on my site! 

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